Cloud, managed IT services and cyber security leader doubles down on customer experience as distinct value proposition, embraces role as a single service provider with the all-encompassing services and national reach to offer true end-to-end IT management
Mike Jenner
Customer service excellence in local markets across the country is a defining characteristic for NexusTek, an award-winning cloud, managed IT services and cyber security provider that today unveiled new branding on its website, www.NexusTek.com.
Today marks the dawn of a new era for a company that has not forgotten the roots of its success. NexusTek’s overhauled visual identity conveys its nationwide reach, comprehensive suite of services, and reinforced commitment to delivering an elite level of service. Having acquired five companies in 2018, NexusTek now presents the marketplace with a single partner that possesses the all-encompassing services portfolio, infrastructure and IT consulting to offer true end-to-end IT management.
“NexusTek is laser-focused on providing a truly exceptional level of service to customers,” said Mike Jenner, CEO, NexusTek. “We take the burden of optimizing and managing complex IT environments off customers, which frees them to dedicate their time and energy on growth. Most importantly, working with NexusTek brings peace of mind from knowing you’ve partnered with an elite managed IT services provider that has the team and breadth of technology to support every operational touchpoint.”
Important to note, is that NexusTek’s cloud and managed IT services not only eliminate administrative overhead, but also remove the shackles of unpredictable expenses associated with IT environments. Empowered to accurately forecast operating budgets, customers can strategically plan for the future.
“Unlike the litany of local mom and pop MSPs,” added Jenner, “NexusTek is not limited by geography or technology – our reach extends from coast to coast. We’ve made significant investments in infrastructure, and in expanding our services portfolio and manpower to ensure we can scale with customers as they grow in size and footprint, and to swiftly address their needs – both present and future.”
More than 2,700 small and medium-sized businesses across the country trust NexusTek to manage and optimize their respective IT environments for business continuity, productivity, efficiency and cost-effectiveness. NexusTek customers receive both 24/7 monitoring of their IT environments and proactive responses to issues for a fixed monthly fee.
The need for IT solutions that are flexible and purpose-built for specific workflows spans the universe of vertical markets, and is shared by businesses in banking, healthcare, food and produce, government, retail, supply chain and logistics, and utilities. Despite the numerous potential benefits of cloud, managed IT services and cyber security, only the right solutions – and partner – can solve security, business and auditing requirements. Year after year, NexusTek, an SSAE 16 SOC II certified company, proves its adherence to rigorous, industry-accepted auditing standards for service companies.
Also, as of 2018, NexusTek has also qualified for the GDPR rider. This achievement reflects the transparency and control that comes from managed private cloud service environments.
“Best practices can always be better,” noted Jenner. “We understand that businesses do not exist in static environments and that markets are increasingly unpredictable and competitive. NexusTek’s investments reflect an unbreakable promise to customers; regardless of how their needs change, we have the technology services and experience to ensure business operations at peak performance levels.”
To thrive, organizations must be able to adapt to change without sacrificing productivity. Working side-by-side with customers, NexusTek designs innovative IT solutions that bring together storage, virtualization, telephony, data protection and networking technologies from the world’s foremost leaders, such as Cisco, Datto, Dell, Microsoft, SonicWALL, VEEAM and VMWare. Executing on the promise of high availability is a 24/7/365 staffed, in-house support team.
NexusTek’s all-encompassing products and services portfolio includes: IT support and outsourced help desk featuring multiple domestic NOCs (Network Operation Centers); hosted infrastructure and cloud services; professional IT consulting; voice-over-IP (VoIP); cyber security services; server and network monitoring; Microsoft Dynamics and productivity platforms; and many more IT solutions that empower our customers to run businesses efficiently and profitably.
About NexusTek
Thousands of small and medium-sized businesses depend on NexusTek to manage and optimize their IT and cloud environments for business continuity, productivity, operational efficiency and cost-effectiveness. With an all-encompassing services portfolio, infrastructure, high-touch personal attention and IT consulting expertise, NexusTek delivers true end-to-end, outsourced IT management to organizations nationwide.
An SSAE 16 SOC II certified company, NexusTek designs problem solving and efficiency-minded IT solutions that bring together storage, virtualization, unified communications and collaboration, data protection and networking technologies from the world’s foremost technology leaders. NexusTek Cloud Services offer the flexibility and control businesses need to be agile, and can address customers’ unique cyber security, business continuity, compliance and auditing requirements in cloud, hybrid or on-premise environments. NexusTek is ranked as a top Managed Services Provider in North America on the MSPmentor 501 List, is a CRN MSP Elite 150 list member and award-winning Microsoft Gold Partner. Unfettered visibility, 24 x 7 x 365 monitoring, management and a true 24 hour staffed helpdesk, coupled with its comprehensive solutions portfolio and more than 22 years’ experience, empower NexusTek to deliver better services to customers, regardless of how their needs change.
For additional information, please visit https://www.nexustek.com.
