The Hermitage blends modern keyless entry with historic charm
The Hermitage Hotel, the only Forbes Five-Star, AAA Five Diamond rated hotel in the state of Tennessee, has chosen OpenKey as their preferred vendor in providing guests the ability to easily access their room directly from their mobile device. OpenKey is the universal standard for mobile key access in the hotel industry.
Implementing OpenKey will also allow Hermitage guests the ability to check-in to their room prior to arrival, call the front desk, confirm their identity with an ID capture for security and send their estimated time of arrival (ETA) to the hotel via the app. Guests are also able to take advantage of amenities offered by the hotel through the mobile app.
"The Hermitage Hotel has been an integral part of Nashville for over one hundred years; when you walk through the halls you are taken back to another time when Johnny Cash and Patsy Cline roamed these same hallways," said Dee Patel, General Manager at The Hermitage Hotel. "Our goal is to give guests a rich historical experience while enjoying the latest benefits that technology can provide to make their stay more convenient and rewarding. Partnering with OpenKey to provide our guests the benefits of mobile key was an easy choice for us - we're excited to offer technology that improves the guest experience."
"We are honored to be working with such a renowned hotel like The Hermitage," said Brian Shedd, vice president of sales and marketing at OpenKey. "The hotel's historic past is incredible, but they also recognize the need to provide a modern stay experience. They understand guests want the ability to skip the check-in line and go straight to their rooms. The OpenKey app allows guests to do just that and spend more time enjoying the sights and sounds of amazing Nashville."
The distinctive architecture and Beaux-Arts style of The Hermitage Hotel offers an old-world blend of classical Italian and French Renaissance features. Since opening in 1910, the hotel has been host to several presidents including Woodrow Wilson and John Kennedy, along with world famous athletes and actors including Babe Ruth and Charlie Chaplin. Ranked one of the Top 50 Hotels in the U.S. by U.S. News and World Report and a Top 500 Hotels in the World by Travel and Leisure. The Music City hotel is within walking distance from the Nashville Convention Center, the financial district and historic 2nd Avenue. It's iconic phrase "Meet me at The Hermitage Hotel" evokes a timeless sense of quality and glamour that's makes it a tourist attraction in its own right.
OpenKey is available for download in the iTunes and Google Play stores.
About OpenKey
Founded in 2014, OpenKey is reinventing the hospitality experience through its mobile access solution. The OpenKey app is the industry standard for universal mobile key technology and works with the majority of digital hotel locks worldwide. Hotels and their guests benefit from OpenKey's platform providing efficiency, easy guest access, and paired with existing hotel mobile offerings. OpenKey is a privately held company located in Dallas, Texas. The app is available for both iOS and Android devices. For more information, please visit www.openkey.co.
About Hermitage Hotel
Opened in 1910, The Hermitage Hotel has been woven into the history and memories of Nashville and her residents for over 100 years. In keeping with a deep respect for Nashville and the state of Tennessee, The Hermitage Hotel is committed to preserving the region's heritage by putting into practice the traditions that make hospitality synonymous with The South. This commitment extends to protecting the state's historic and scenic landscapes through a relationship with The Land Trust for Tennessee. The Hermitage Hotel is the only Forbes Five Star and AAA Five Diamond hotel in Tennessee and five contiguous states.

